Terms and Conditions

TERMS & CONDITIONS:
 
SHIPPING:
 
We offer combined shipping costs on all purchases. No product will be sent until we have received full payment of the Invoice amount.
 
We normally only ship to verified Paypal or Credit Card addresses, please make sure your Paypal address is verified before sending payment. Should you need your order to be sent to another address we ask that you confirm this during the purchase and payment process OR please sent a separate email immediately after payment.
 
IMPORT DUTY:
 
Customer is responsible for all brokerage fees, Import Taxes and Duties - which may be charged upon delivery. Please contact your local shipping agent to determine your estimated taxes and duties. We cannot lower the value of any Invoice or Shipping Form because it is illegal to do so and also shipping insurance is then not covered for the full amount.
 
Normally we will send out your purchase the same day however in busy times please allow up to 1 business day after payment is received for your order to be processed before shipping..
 
DISCLAMER:
 
All sales are final.
 
We are not responsible for falsely ordered items. Buyer is responsible to make sure this item is right and the wanted one. If you don't know, please search the forums etc. for your particular vehicle or item and learn about the part first. Due to numerous options and custom setups, we cannot provide a 100% background and fitment for every vehicle ever made. Please do your research prior to bidding so there is no question you are getting the part you want.
 
All images shown in our adverts are taken by best knowledge and good conscience. Very rarely some of our images are Library images taken by our various suppliers and may vary slightly dependent upon  different production series.
 
Use of this product is voluntary and the user accepts all responsibility for correct use and installation. Some parts may not be legal for street use. The manufacturer and the retailer make no guarantees for incorrect use. The user agrees by installing the items that the manufacturer and the retailer are not liable for any damages or injuries that may occur from the use of parts. The manufacturer and the retailer are not responsible for clearance problems with any items. Please refer to manufacturer's warranty for post sales support. Some products are Euro-spec which may need modification before installation and may not conform to German TüV or US-spec. We always recommend professional installation if you do not have the experience or knowledge to do so. By buying an item you have read and understood these terms and agree to our sales policy.
 
Should be there a question or a problem with an order, a product, a delivery or anything else related - please contact us directly at: admin@steinbockgruppe.de
 
We are there to help and support you.
 
Steinbock Gruppe continually checks and updates the information provided on its eShop Website. Despite thorough checks certain data may have changed since posting on the site. The Company can therefore not assume any liability or issue any guarantee for the information provided being current, correct or complete.